Warranty
& Service

• Drops, collisions, crushing or handling damage after delivery.
• Impact from lawn equipment, vehicles, construction tools or falling branches.
• Pulling by children or pets, animal chewing, vandalism, theft or loss.

• Lightning, utility-grid surge or fire.
• Flood, full immersion, hurricane, tornado, hail, earthquake or comparable external events.
• Salt spray, corrosive gases, pesticides, fertilizer or other contamination beyond the published environmental limits for the product.

• Failure to shut off the water supply, relieve pressure and fully drain the internal water path before freezing conditions.
• Allowing water to re-enter after winterization.
• Operating the product below its rated temperature, or storing it with water inside where freezing may occur.

• Installation on a surface that cannot safely support the product, incorrect fasteners, an unlocked bracket, or an installation angle or height outside the instructions, where this causes a fall, water ingress or other damage.
• Over-tightened fittings, incorrectly connected plumbing or an external hose pulling on the unit.
• Water pressure above 0.5 MPa, water hammer or a hot-water connection.
• Sediment, rust, particles, corrosive chemicals or severe scale that causes blockage or corrosion.
• Incorrect voltage, an incompatible or non-compliant adapter or extension cable, improper grounding or out-of-specification power conditions that cause damage.

This exclusion does not apply where the issue was caused by defective or inadequate Aisekar instructions, equipment or installation services.

• Cleaning with a pressure washer, steam or solvents, or immersing the product.
• Failure to clean filters, nozzles, lenses or drains, followed by continued use while blocked.
• Continued operation after a known leak, unusual noise or jam.
• Failure caused by a foreign object.
• Commercial, rental, public-space or high-duty continuous use outside the documented product scope.

• Damage caused by drilling, opening sealed structures or altering the nozzle, water path or valve.
• Damage caused by unofficial firmware, system modification or bypassing safety logic.
• Damage actually caused by an incompatible third-party part, power supply or repair.

Using a third-party part or repair service does not, by itself, cancel the entire warranty.

• Normal aging or wear of hoses, fittings, O-rings, seals, filters, nozzles, installation parts or storage media. A defect in materials or workmanship in an included accessory remains covered during its first six months.
• Scratches, fading, color variation or surface weathering that does not affect function.
• Household power or internet outages, or router, phone or third-party platform failures.
• Occasional detection, classification or range variation within published specifications caused by wind, obstruction, glare, fog, rain, a dirty lens, excessive distance or an unsupported species.

Aisekar is a risk-reduction product and does not guarantee prevention of every animal entry, theft or property loss. This statement does not exclude a verified failure to meet published specifications or non-waivable consumer rights.

• This commercial warranty applies to an eligible product sold new by Aisekar or an authorized seller. Purchases from an unauthorized seller are not covered by this commercial warranty; any mandatory rights against the seller remain unaffected.
• Reasonable proof of the purchase date and product identity may be required. A missing original receipt does not automatically end coverage if the purchase and date can be verified another way. Service may be denied if a removed, altered or illegible serial number prevents product authentication.
• Resale does not restart coverage. The remaining standard one-year main-unit term and six-month accessory term follow an otherwise eligible product, subject to local law. The additional Founding Member coverage in years two and three is personal to the original verified member and does not transfer.
• Use outside the original sales region does not automatically void coverage. Service may need to be completed in the original region, and additional cross-border costs may apply.
• Only transport damage caused by inadequate customer packaging is excluded; the underlying reported fault will still be assessed.
• A no-fault-found result is not a covered defect. Any diagnostic or return charge must be disclosed in advance, accepted where required and permitted by applicable law.

Repair, reset or replacement may erase locally stored video, images or settings. Make any feasible backup and remove storage media that does not need to be returned. This notice does not exclude any responsibility Aisekar has under applicable privacy, cybersecurity or consumer law.